One Step Ahead

Testimonials

Misinformation, disinformation, and negative content can destroy trust in your brand in a matter of seconds or minutes.

Read some of our case studies below to understand the ways in which we can help businesses. 

Jane Last

Dublin city university

Our Client Said..

“We were trying to catch things on social media ourselves most of the time because it was so vast. We had people coming to us within the organisation saying ‘Did you see this?’. A lot of the time we hadn’t even seen it even though we were doing everything we could to keep on top of it.”

“Now we don’t feel alone. It’s like another layer of security around us, which in the age of digital and social media is actually remarkable to have. RiskEye is fantastic.”

“RiskEye manages to capture sentiment and you don’t even need to take a step. That is a great feedback tool for marketing and also for senior management. We get to see on a granular level in terms of the overall sentiment, not just on one main Twitter account but across everything – and RiskEye can capture that.”

What we did

RiskEye provide a comprehensive and unique solution for identifying online risk and harm in real-time. We used our innovative technology along with the smartest human power to isolate and identify every risk that was online about DCU in real-time, 24/7. 

 
Screenshot 2021-09-20 at 07.25.31

Jason Farrell and Oisín Masterson

eir

Screenshot 2021-09-20 at 07.26.15

Our Client Said..

“We went to RiskEye with the sole intention of improving our customer interactions and that’s what it has done.”

“My favourite feature is absolutely the high priority alerts. At a management level, a dashboard is vital to be able to track progress. It really helped us to build robust procedures to deal with issues.”

“It gives you a real feel of the whole business overall to figure out what’s best. You can isolate exactly where the issues are coming from.”

“For the record, we would absolutely recommend RiskEye.”

What we did

RiskEye provided a comprehensive and unique solution for identifying online risk and harm in real-time. We used our innovative technology along with expert human power to isolate and identify every risk that was published online about eir in real-time, 24/7. 

 

Gar Holohan

Aura Leisure

Our Client Said..

“You don’t know what you don’t know. In that you have a situation whereby you could be losing customers and not identifying that customer satisfaction in your organisation because the majority of people walk rather than complain. And that for me is a big issue.”

“The most valuable feature is the availability of highly experienced support in relation to crisis management.”

“What I would advise other people is, It’s not until you get into serious trouble that you realize the value of something like RiskEye.”

 

What we did

RiskEye was able to monitor all 18 pages belonging to the company, in addition to all things said about them in other spaces online. Giving them all the information in one place, 24/7, in real time.

 
Screenshot 2021-09-21 at 06.06.30